Walk-in Clinics

Starting Thursday March 19th we will be providing clients with phone sessions in replacement of our walk in. 
Our FREE phone in counselling is available during the following hours:

Monday 10-6pm
Tuesday 10-6pm
Wednesday 12-8pm
Thursday 2-6pm
Friday 10-3pm

To set up a call with a therapist, you must call 90 minutes
before cut off in order to set up a 60 minute appointment.
Call 416-482-0081 X 6 during these hours to book on the following days:
Mondays, Tuesdays and Fridays 9:30-1:30
Wednesdays 11:30-6:30
Call 416-482-0081 X 5 to during these hours to book on the following days:
Mondays, Tuesdays and Thursdays 1:30-4:30pm

With wait lists of up to one year across all children’s mental health agencies, our Walk-in Clinics meets a real and urgent need. In many cases, Skylark’s expertly trained clinicians can make a tangible difference in just one session, but we can also refer clients to other services if needed and Walk-in can be used more than once if necessary. At Skylark, we provide free mental health services for children, youth and their families – no health card required and no appointment necessary.

Service is provided on a first come, first serve basis. End of day attendance can be particularly busy and we regret the times we may be unable to guarantee same day service if there are more clients than available therapists. We recommend that clients arrive as close to the beginning of our walk-in hours as possible. Clients must arrive at least 90 minutes prior to closing.

Many parents and caregivers find it helpful to consult with a therapist without their child present and are welcome to visit Walk-in on their own.

Locations for our Walk-in Clinics

Skylark ‘what’s up’ Walk-in Clinic

65 Wellesley Street E.
Unit 500, Toronto

Closest Subway Station:

Closest Intersection:
Wellesley St & Church St

Youth Wellness Hub Toronto Central

40 Orchard View Blvd.
Unit 102 (lower level), Toronto

Closest Subway Station:

Closest Intersection:
Yonge St & Eglinton Ave

Please arrive 90 minutes before closing to allow yourself time to fill in the paperwork and meet with the therapist for an hour. For more information and hours for each Walk-in Clinic, you can expand each section below by clicking on the name.

Please note that Skylark Children, Youth & Families is a scent-free environment and we ask that you not wear perfumes or heavy scents at any of our locations.

What’s Up Walk-In ® Clinic

Located at 65 Wellesley Street East, Unit 500, we are open 5 days a week and see children and youth, ages 0 to 25 and their families.

*Number of available sessions is based on capacity, and can vary from night to night*

Monday 2 pm to 6 pm (please arrive by 4:30)
Tuesday 10 am to 2 pm (please arrive by 12:30)
Wednesday 12 noon to 8 pm (please arrive by 6:30)
Thursday 2 pm to 6 pm (please arrive by 4:30)
Friday 9 am to 2 pm (please arrive by 12:30)

Skylark Children Youth and Families has partnered with East Metro Youth Services, Yorktown Child and Family Centre, the Etobicoke Children’s Centre, Griffin Centre and YouthLink to create Toronto’s only city-wide adolescent mental health walk-in counselling service – ‘what’s up walk-in’.

When visiting our offices at 65 Wellesley Street East after 6 p.m., you need to enter an access code on a panel just outside the building entrance. Enter the numbers 1030, then press ZERO to reach our receptionist, who will then buzz you in. Questions? Call 416-482-0081 x 333.

If your child is under 12 years of age and you are separated or divorced and have joint custody or legal proceedings are ongoing regarding custody we will need written or verbal consent from the child’s other parent in order to meet with your child. We can, however, meet with you, without your child until said consent can be obtained. If your child is under 12, and you have sole custody, you can consent to services on behalf of your child.

For last minute changes to our regular Walk-in hours, please check our Facebook or  Twitter pages.


Youth Wellness Hub Toronto Central

The Skylark Youth Wellness Hub Toronto Central can be found at the lower level of 40 Orchard View Blvd in Unit #102. It’s barrier-free and accessible.

For ages 12 to 25 years.

*Number of available sessions is based on capacity, and can vary from night to night*

Monday 10am to 2pm (please arrive by 12:30)
Tuesday 2pm to 6pm (please arrive by 4:30)
Wednesday 4pm to 8pm (please arrive by 6:30)
Thursday 2pm to 6pm (please arrive by 4:30)
Friday 10am to 2pm (please arrive by 12:30)
Saturday 10am to 2pm (please arrive by 12:30)

When calling our offices on Saturdays, please call 416-482-0081 x282.

At Skylark, our Youth Wellness Hub Toronto Central walk in is located at our Orchard View site is part of a two-year innovative project – the result of cross-sectorial partnerships and funding from the Canadian Institutes of Health Research and private donors. We are proud to partner with CAMH, SickKids, Sunnybrook and Toronto East General Hospitals, East Metro Youth Services and many other mental health organizations to offer better and more appropriate healing environments for young people, keeping them out of hospital emergency rooms.

In keeping with our approach of engaging youth in all aspects of their treatment, the young people have played a major role in how this project was developed, which types of clinical services are offered, and how the research team will evaluate success.

At Skylark’s Youth Wellness Hub Toronto Central, we offer a range of services including brief solution-focused therapy, peer support, system navigation, access to Internet-based tools, and onsite access to psychiatric services.

“These clinics will be a one-stop shop, providing immediate access to evidence-based mental health care in the community,” says Dr. Peter Szatmari, Chief of the Child and Youth Mental Health Collaborative at CAMH, SickKids, and the University of Toronto. “By co-locating service providers from hospital, primary care and community agencies in a youth-friendly setting we can better address barriers that are most apparent for youth.”

From CAMH press release d/d Jun 8/16 

The Skylark Youth Wellness Hub Toronto Central provides mental health and substance use counselling services for youth between the ages of 12 to 21. We speak with youth about many issues including depression, anxiety, bullying, sexual orientation, stress, substance use and many other concerns.

For last minute changes to our regular Walk-in hours, please check our Facebook or Twitter pages