Who We Are

Skylark is a leading Toronto-based charity dedicated to children, young people and their families struggling with complex mental health and developmental needs.

Our depth of expertise can provide the help that is needed when it’s needed. We believe that all young people, regardless of their developmental, social and/or psychological needs, are resilient and possess their own unique strengths. After more than 90 years of experience, we know that our comprehensive range of high quality mental health promotion, intervention and treatment services help young people gain the confidence they need to become productive, contributing members in their communities.

The voice of youth is highly valued in our day to day operations. We regularly seek their input and perspective when making decisions.

Continuous quality improvement is the cornerstone of all that we do.

Our Brand

What’s in a name? The skylark – slightly larger than a sparrow and just as unremarkable in appearance can soar up to 100 metres in the sky while it sings its distinctive song. Most often heard at daybreak, this song has been said to “chase away the darkness”. For centuries authors, poets, songwriters and music virtuosos have been inspired by this ordinary little bird with the most extraordinary strength and skills.

Our young clients were key influencers in choosing our name – one that embodies hope and promise. Skylark is a place where mental wellness takes flight.

Vision Mission Values

Vision

Young people and their families live well, thrive and grow in the face of mental health and developmental challenges.

Mission

We help young people overcome mental health and developmental challenges by finding, developing and delivering the support services that are right for them and their families.

Values

We live our values when we provide service to children, youth and families and when we  work within our organization, with our partners and with our stakeholders.

Integrity: We are ethical, do the right thing, and use our best judgment in all circumstances at all times.

Youth and Family Focus: We put children, youth, and families at the centre of what we do.

Collaboration and Partnerships: We engage children, youth, families and community partners to create positive change.

Evidence Informed: We strive to provide responsive, innovative, and personalized services that have been proven to achieve good results.

Diversity and Inclusion: We value different perspectives and ideas and strive to create an environment that rights the inequities that exist in society.

Skylark’s vision, mission and values not only underpin our work with clients and partners but also with our employees. We are committed to a workforce that reflects and respects the diversity of the community we serve. Our Diversity and Equity Advisory Group ensures that Skylark is a welcoming place for all, where everyone feels respected as unique individuals.

Youth in classroom

Skylark Strategic Plan 2019 – 2022

Click the link to our 2019-2022 Strategic Plan.

Measuring our Outcomes

Evaluation, Quality Improvement & Research

At Skylark Children, Youth and Families, we put our clients first by maintaining high standards of service delivery.  Our ongoing, agency-wide program evaluation and quality improvement activities allow us to determine what impact our services are having on the people that come to us for help and how satisfied they are with their service experience.

By utilizing pre- and post- measurement tools and client satisfaction surveys as part of service delivery and a balanced scorecard to measure performance across the organization, Skylark takes a continuous quality improvement approach to our work to remain accountable to our stakeholders. For more information, click the link to our Quality Assurance and Service Evaluation.

Our Walk-in Clinics. Walk-in Counselling Service. No Appointment necessary. Free of Charge. Click here
Calendar. Check out our events. Click here