Who We Are

Skylark – born from the merging of Delisle Youth Services (1973-2016) and Oolagen Youth Mental Health (1967-2016) – is a leading Toronto-based charity dedicated to children, young people and their families struggling with complex mental health and developmental needs.

Our depth of expertise can provide the help that is needed when it’s needed. We believe that all young people, regardless of their developmental, social and/or psychological needs, are resilient and possess their own unique strengths. After more than 90 years of experience, we know that our comprehensive range of high quality mental health promotion, intervention and treatment services help young people gain the confidence they need to become productive, contributing members in their communities.

The voice of youth is highly valued in our day to day operations. We regularly seek their input and perspective when making decisions.

Continuous quality improvement is the cornerstone of all that we do.

Our Brand

What’s in a name? The skylark – slightly larger than a sparrow and just as unremarkable in appearance can soar up to 100 metres in the sky while it sings its distinctive song. Most often heard at daybreak, this song has been said to “chase away the darkness”. For centuries authors, poets, songwriters and music virtuosos have been inspired by this ordinary little bird with the most extraordinary strength and skills.

Our young clients were key influencers in choosing our name – one that embodies hope and promise. Skylark is a place where mental wellness takes flight.

Group of Youth and social workers and mental health

Mission Vision Values

Vision

A community of services that builds the social, emotional and developmental capacity for children, youth and families to realize their full potential.

Mission

We collaborate with children, youth and families with complex mental health and/or developmental needs to enhance their wellbeing, resilience and capabilities. We provide coordinated access and service resolution to expand the capacity of community partners responding to complex needs.

Values

Integrity  We operate with integrity and accountability in everything we do.

Evidence-informed  We provide responsive, innovative and individualized programs and services informed by evidence, youth and families.

Collaboration and Partnerships  We bring together children, youth, families and community partners to create positive change.

Youth and Family Engagement  We believe all children, youth and families have strengths and skills. This drives all aspects of our work and is incorporated at all levels of our organization.

Diversity  We honour diverse traditions and points of view and recognize the inequities caused by social injustice.

Skylark’s vision, mission and values not only underpin our work with clients and partners but also with our employees. We are committed to a workforce that reflects and respects the diversity of the community we serve. Our Diversity and Equity Advisory Group ensures that Skylark is a welcoming place for all, where everyone feels respected as unique individuals.

Skylark Strategic Priorities 2016 – 2018

Click the link to our 2016-2018 Strategic Priorities

Evaluation, Quality Improvement & Research

At Skylark Children, Youth and Families, we put our clients first by maintaining high standards of service delivery.  Our ongoing, agency-wide program evaluation and quality improvement activities allow us to determine what impact our services are having on the people that come to us for help and how satisfied they are with their service experience.

By utilizing pre- and post- measurement tools and client satisfaction surveys as part of service delivery and a balanced scorecard to measure performance across the organization, Skylark takes a continuous quality improvement approach to our work to remain accountable to our stakeholders. For more information, click the link to our Quality Assurance and Service Evaluation.

Our Walk-in Clinics. Walk-in Counselling Service. No Appointment necessary. Free of Charge. Click here
Calendar. Check out our events. Click here